Research Library

In a constantly evolving market landscape, logistics and warehouse management organizations must look to new strategies, new technologies, and digital innovation to sharpen their competitive edges. Transform the way you manage workers and visitors by leveraging the power of cloud-based software and self-service kiosks. Learn how to improve operational efficiency, lower costs, and become a more productive organization.

In Gartner’s 2021 survey of logistics and supply chain leaders, the top three priorities for decision-makers were:

• Improve or update technology (37%)
• Cost reduction/cost optimization (31%)
• Increase customer satisfaction (29%)

Accelerated digital transformation, a newfound need for operational agility, and the shift towards a digital-first approach have catalyzed the logistics and warehouse industries into rapidly adopting new technologies. 

AI, ML, digital twins, advanced analytics, cloud, IoT, AR, self-service, contactless, and similar technologies have evolved from “nice to haves” to business-critical solutions across the full spectrum of supply chain operations. 

In a study by GEP, 90% of executives stated the importance of supply chain optimization, but only 8% have achieved “digital maturity.” 

Covered In This Guide: 

• How logistics has been impacted by the pandemic
• Post-COVID digital transformation  
• How logistics and supply chain leaders are dealing with the workforce shortage
• Why visitor management can make logistics, warehouse, and supply chain operations more efficient 
• How, and why, logistics organizations should be leveraging self-service and cloud-based solutions

Who Are We?

Founded in 1998, friendlyway has been developing innovative digital hardware and software solutions for over 20 years. 

We’ve worked with companies such as Boeing, Mercedes-Benz, BMW, Microsoft, Siemens, HP, and other industry-leading brands. 

We specialize in digital signage hardware and cloud-based software aimed at transforming the way organizations manage and interact with guests, visitors, employees, temporary workers, and customers. 

Engineered in Germany, our line of contactless self-service kiosks and hardware features an elegant, modern (and fully customizable) design perfect for any environment - from logistics and supply chain environments and corporate lobbies to luxury hotels and retail stores.

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