Hitting the Brakes or Pedal to the Metal? Selecting an Outsourced Customer Care Partner When the World's on Fire Free Article

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"Hitting the Brakes or Pedal to the Metal? Selecting an Outsourced Customer Care Partner When the World's on Fire"

Free Article: "Hitting the Brakes or Pedal to the Metal? Selecting an Outsourced Customer Care Partner When the World's on Fire"

As the conversation has shifted to reopening, you may start to wonder if outsourcing still makes sense for your company. We have a clear window into the current state of customer care. What we know is that it comes down to this:
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"Hitting the Brakes or Pedal to the Metal? Selecting an Outsourced Customer Care Partner When the World's on Fire"

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