You expect a high level of voice quality when selecting a cloud-based business communications system. But how do you know which providers can actually deliver?
The Tolly Group, a leading global provider of testing and third-party validation and certification services, tested the voice quality of 4 different services across a variety of normal and less-than-ideal conditions. They subjected the services to packet loss, jitter (delay), buffer bloat and other conditions that can potentially degrade voice quality. The Tolly Group compared:
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