This checklist provides the things to look for when you're looking to purchase an IT status page.
When the wheels start coming off, the last thing you need is a flood of customers or employees filling your phone lines, inbox, and ticket management system. Keeping your users informed proactively is the #1 way to save time and money during an outage. A status page helps your IT and help desk personnel proactively communicate service downtime and scheduled maintenance.
However, choosing a status page vendor isn't easy. There's a lot to consider whenever you are adding a new tool to your overall ITSM environment, and a status page is no different.
Use this checklist to help identify the keys things to look for when buying a status page and feel more secure in knowing that you made the right decision.
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